LEGAL ADVICE

The information or personal details that you provide us with shall be processed pursuant to the Data Protection Policies included in the European regulation 2016/679. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate. The owner of the data has recognized the rights of access, rectification, cancellation and opposition of their data, which may be exercised by any means of written communication that allows to prove the identity of the interested to Arizona Vintage S.L. at the following address: Arizona Vintage Calle Tellería, 18 48004 Bilbao.

 

PAYMENT FORMS

 

PAYPAL/ CREDIT DEBIT CARD: The online payment through Paypal with a credit or a debit card is the easiest, fastest and safest way of purchasing an item. Once we received the data needed for the payment, your order will be process immediately.

 

SHIPPING COSTS

 

Shipping costs will have a single price of 5 € to Spain and Portugal, (peninsula). Free shipping for purchases over 65 € in the peninsula.

For Canary Islands, the shipping cost is 20 €. All customs duties, taxes, or fees are the sole responsibility of the customer (for shippings and returns). Arizona Vintage is required to accurately declare the value of all international orders on the relevant customs forms and on the included packing slip. Occasionally, customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.

For international shipping destination (outside Spain), the shipping cost is 20 €.

For Germany, France, The Netherlands, United Kingdom, Italy and Belgium the shipping costs is 10 €. It will be free on purchases over 150 € for these countries as well, if the amount of the goods kept is inferior to 150 €, we will charge 10 € in terms of shipping. As an example, if the purchase it's over 150 the shipping costs would be free, then when returning the goods, if you return the articles and keep an amount of goods with a value inferior to 150 €, the total amount of the refund would be decreased in 10 €. Arizona Vintage is required to accurately declare the value of all international orders on the relevant customs forms and on the included packing slip. Occasionally, customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office. All customs duties, taxes, or fees are the sole responsibility of the customer (for shippings and returns)

 

ORDERS ARRIVALS

GLS: It might take up to 5 days if you are in Spain, up to 10 days in Europe and up to 20 days if you are in other continent.

PRICES

All the products sold by ARIZONA VINTAGE  includes the current taxes applied for second handed clothing. All prices included in our catalogue are right except those that might occur due to typographical errors. The information contained in our website has been carefully revised, however and despite the controls and revisions, it might happen that some data could be incomplete, incorrect or not updated. In those cases, ARIZONA VINTAGE CLOTHING declines any responsibility.

For any doubts, you can contact us by email: hello@arizonavintage.com

OFFERS AND PROMOTIONS

ARIZONA VINTAGE reserves the right of revoking any offer or promotion if it considers it to be appropriate without harming, in any way, the consumers’ rights.

CANCELLATIONS
Once an order is placed it's not possible to cancel it.

RETURNS AND AFTER SALES SERVICE

For any doubts or any damage related to our products or shipments, please do not hesitate in contacting us as soon as possible through our email address. It’s very important to indicated the order number in all cases.

To return an item, please send the package back to the next address: Arizona Vintage C / Tellería 18 - Bilbao, Vizcaya (Spain) 48004. You must add a note, which contains the order number (you can check it in the mail of the purchase confirmation). The package has to be in our studio within 15 days starting from the date you received it. As soon as we receive the package, we will send you a discount coupon to exchange in our web site with the same amount that the garment that you bought. If you prefer, we can make you a refund as well (shipping costs excluded).
Final sale items (60% or more) cannot be returned or exchanged as well as swimwear and/or lingerie.

If you choose a coupon instead of the refund, we won't be able to make you a refund once you have used it. We could make you another coupon if you decide to return the second order.

In case of return, ARIZONA VINTAGE is not responsible for the shipping.

How do I return a faulty item?
If unfortunately, you receive a damaged item, please contact us as soon as possible: hello@arizonavintage.com We will send a courier to pick up the item without any costs.
Please, if you receive a damaged article, don't send the item back without contacting us first, as we won't be able to pay for the shipping costs.